Hello
You are receiving this communication because we show a past due balance on your account.
I understand it could be confusing getting a bill, having not received patient care from us in quite some time. We have over $155k in patient debt as Boro Clinic rarely sent people to collections.
Most of the balances owed to us are over 151+ days overdue. Unlike larger healthcare systems in the area, our small business continued to see patients who had an outstanding balance.
You are receiving this now as a result while we wrap up clinical care.
Our accounts receivables will be transferred to collections on November 17, 2025- where the agency takes a large recovery fee.
We understand that medical expenses can be challenging. Please do not compromise your essential needs—such as rent, utilities, food, or necessary medications—in order to pay this bill. If payment would create a financial hardship, you may be eligible for full or partial assistance
If you believe there is an issue with your bill or a previous payment is not reflected, please submit a ticket to our third-party biller here.
Frequently Asked Questions
I understand it could be confusing getting a bill, having not received patient care from us in quite some time. We have over $155k in patient debt as Boro Clinic rarely sends people to collections. Most of the bills owed to us are over 151+ days overdue. You are receiving this now as a result.
For questions, incorrect invoices, previously paid balances: submit a ticket to our biller https://forms.clickup.com/9011053761/f/8chkh61-1531/QU19BU04QIHLT42V0B
Of course.
The first several bills we sent out to you by mail were itemized. You can also reach out to your insurer for an Explanation of Benefits [EOB]. There is an option to request an itemized bill at this link by submitting a ticket to our biller- https://forms.clickup.com/9011053761/f/8chkh61-1531/QU19BU04QIHLT42V0B
Of course. We would prefer you submit a ticket, but the third-party biller is happy to talk to you. Please call the office for this information 615-785-8288. We are trying to reduce the burden of this for her.
Make checks payable to Boro Medical Clinic 10340 Spantown Rd Arrington TN 37014
If you are experiencing financial hardship, please fill out a charitable write-off application. https://form.jotform.com/252075318638158
Without this documentation, we are unable to write off the amount or apply for practice assistance programs on your behalf.
We will send this balance to collections on November 14, 2025. After that point, we are unable to adjust, discount, or write off the balance through any assistance program.
Our office was projected to close on July 29, 2025. We will remain open until November 2, 2025. with minimal administrative staff and select services. Please visit main page boroclinic.com for more information
Unpaid invoices without communication with our team will be referred to collections on November 14
It’s been a privilege to be part of your care, and I hope your next steps bring more support, more relief, and more people who truly see you. Thank you for trusting us throughout these meaningful six years.
Boro Medical & Lifestyle Clinics
517 Cason Lane Ste C Murfreesboro TN 37128